{"xsrfToken":"86327820fc7e7d1097808362c0d4719e81f8dec6_lout","branding":{"id":"3","key":"stad","name":"Southeast Technology Assistance","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#231f20","headerLinkColor":"#ffffff","headerLinkHoverColor":"#deaf04","headerLinkHoverBGColor":"#deaf04","headerBadgeColor":"#deaf04"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/5e0640be-5088-4e1a-9f77-57e3da7e51dc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNDk5ZTdiMi1mMjA2LTQyYTUtOGE5Ni0zMDIwYTYzZTQ2ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjVlMDY0MGJlLTUwODgtNGUxYS05Zjc3LTU3ZTNkYTdlNTFkYyI6WyJyZWFkIl19LCJleHAiOjE3MDE5Nzc0MTIsIm5iZiI6MTcwMTk3NjgxMn0.ggTw-3biLrDfvgSD1S2C8mNoS-5YtwmRN69ykMGA2lg&client=0499e7b2-f206-42a5-8a96-3020a63e46ec&mode=fit","logoId":"5e0640be-5088-4e1a-9f77-57e3da7e51dc","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Southeast Technology Assistance Center!","sharedPortalName":"SE Technical Assistance Center","userInitialAnnouncementHeader":"NO MORE TICKETS","userInitialAnnouncementMessageWiki":"<p>Teachers, check your email for details on check in. No more tickets will be handled as I transition to check in planning. See you next year!</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Southeast Technology Assistance Center!","sharedPortalName":"SE Technical Assistance Center","announcementHeader":"NO MORE TICKETS","announcementMessage":"Teachers, check your email for details on check in. No more tickets will be handled as I transition to check in planning. See you next year!","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d73011cc-2a85-4c6b-be50-65bb23f15824/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNDk5ZTdiMi1mMjA2LTQyYTUtOGE5Ni0zMDIwYTYzZTQ2ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MzAxMWNjLTJhODUtNGM2Yi1iZTUwLTY1YmIyM2YxNTgyNCI6WyJyZWFkIl19LCJleHAiOjE3MDE5Nzc0MTIsIm5iZiI6MTcwMTk3NjgxMn0.iItJk4u_qmoUceYHWEN_LztIL_dGl_weyCRVpB_Lv9g&client=0499e7b2-f206-42a5-8a96-3020a63e46ec&height=300&mode=fit","bannerMediaApiFileId":"d73011cc-2a85-4c6b-be50-65bb23f15824","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"stad","projectId":10002,"serviceDeskId":3,"name":"Southeast Technology Assistance","description":"<p>We've moved! <a href=\"http://linktr.ee/SETAC\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click here to go to the new portal</a> for assistance!</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":true,"reqTypes":[{"id":"34","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"40","name":"Imported Issues","descriptionHtml":"","callToAction":"Imported Issues","introHtml":"<p>For issues imported from Planner.</p>","icon":10549,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"38","name":"New Student Enrollment","descriptionHtml":"<p><font color=\"red\"><b>NOTE: PLEASE USE YOUR USD259 EMAIL FOR THE \"Email confirmation to\" FIELD. OTHER EMAILS WILL RESULT IN THE IMMEDIATE CLOSURE OF YOUR TICKET.</b> </font></p>","callToAction":"New Student Enrollment","introHtml":"<p>Submit a request for a new student being enrolled so they can recieve technology.</p>","icon":10550,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"39","name":"Other","descriptionHtml":"<p><font color=\"red\"><b>NOTE: PLEASE USE YOUR USD259 EMAIL FOR THE \"Email confirmation to\" FIELD. OTHER EMAILS WILL RESULT IN THE IMMEDIATE CLOSURE OF YOUR TICKET.</b> </font></p>","callToAction":"Other","introHtml":"<p>Submit a request for other miscellaneous issues.</p>","icon":10545,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"37","name":"Staff Tech Request","descriptionHtml":"<p><font color=\"red\"><b>NOTE: PLEASE USE YOUR USD259 EMAIL FOR THE \"Email confirmation to\" FIELD. OTHER EMAILS WILL RESULT IN THE IMMEDIATE CLOSURE OF YOUR TICKET.</b> </font></p>","callToAction":"Staff Tech Request","introHtml":"<p>Submit a request for assistance with staff technology issues.</p>","icon":10515,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[],"key":""},{"id":"36","name":"Student Tech Request","descriptionHtml":"<p>Student Tech Requests<br> Please complete this form to request technology assistance and troubleshooting, not password reset.</p>\n<p>IF YOU NEED A PASSWORD RESET, Call Help Desk at 973-HELP(4357)</p>\n<p>The Southeast Tech's office hours during school days is 8:00 am to 3:00 pm. I will work hard to follow up with your need for assistance as quickly as possible.</p>\n<p>To assist in offering a quicker response time, please ensure you provide detailed and accurate information below.</p>\n<p>Additionally, please do not attempt another request for the same concern if you are still waiting for a follow up.</p>\n<p><font color=\"red\"><b>NOTE: PLEASE USE YOUR USD259 EMAIL FOR THE \"Email confirmation to\" FIELD. OTHER EMAILS WILL RESULT IN THE IMMEDIATE CLOSURE OF YOUR TICKET.</b> </font></p>","callToAction":"Student Tech Request","introHtml":"<p>Submit a request on behalf of a student.</p>","icon":10512,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[],"key":""},{"id":"33","name":"Submit a request or incident","descriptionHtml":"","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10540,"iconUrl":"https://setechassist.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[],"key":""}],"reqGroups":[],"orderMapping":{"11":[36,37,38,39],"12":[33,37,38,39,36]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SETAC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIwNDk5ZTdiMi1mMjA2LTQyYTUtOGE5Ni0zMDIwYTYzZTQ2ZWMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDE5NzgwMTIsIm5iZiI6MTcwMTk3NjgxMn0.QfjNMMawFIwtlGxLNK2kYsYiIvdgQX2HpQb9g1oqdO0","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"0499e7b2-f206-42a5-8a96-3020a63e46ec","tokenDurationInMins":20}},"sharedPortal":{"name":"SE Technical Assistance Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=setechassist","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"86327820fc7e7d1097808362c0d4719e81f8dec6_lout","baseUrl":"https://setechassist.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://setechassist.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"0499e7b2-f206-42a5-8a96-3020a63e46ec","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}